This Privacy Policy explains how ByteX Financial LTD (referred to as "ByteX Financial," "we," "us," or "our"), operating the "SendBuddy" brand, collects, uses, discloses, and safeguards information from visitors to our marketing website, 'https://sendbuddy.ca'. This Privacy Policy applies to the information we collect when you visit our Website, which is primarily intended for marketing purposes related to our remittance service, SendBuddy. We are committed to protecting your personal information and your right to privacy.

1. Who We Are

SendBuddy is a remittance service operated by ByteX Financial LTD, a company registered in Canada. Our primary focus is to provide secure and efficient cross-border money transfer services between Canada and India.

2. Information We Collect

When you visit our Website, we may collect the following types of information:

a. Automatically Collected Data:

• Cookies: Small data files placed on your device. We use these for functional purposes (e.g., remembering preferences) and analytical purposes (e.g., understanding website traffic). You can manage your cookie preferences through your browser settings.
• IP Address: Your device's unique internet protocol address.
• Browser Type: Information about the web browser you are using.
• Device Type: Whether you are accessing the Website from a mobile device or a desktop computer.
• Usage Data: Information about how you interact with the Website, such as the pages you view, the time spent on pages, and the links you click.
• You may provide certain information to Us voluntarily while registering on Our Platform for availing Our Services, including email address, date of birth, gender, photograph (selfie), communication and residential address details and proof of address, location, and source of income, Identity Documents etc. You voluntary consent to Us collecting this information and We hereby agree and acknowledge that We will collect, use, and store such details in compliance with Applicable Laws and this Privacy Policy.
• Access to storage: We require storage permission so that Your relevant documents can be securely downloaded and saved on Your phone. This ensures that You are provided with a seamless experience while using the Platform.

3. How We Use Your Information

• Analyze Website Performance: Understand how visitors use our Website to improve its functionality, content, and user experience.
• Ensure Website Security: Monitor for and prevent fraudulent activity, unauthorized access, and other security risks.
• General Website Operation: Enable the basic functioning of the Website.

If we collect information you voluntarily provide (e.g., through a newsletter signup), we will use it for the purpose for which it was provided (e.g., sending you marketing communications you opted into).

4. How We Share Your Information

We are committed to maintaining your trust, and we do not sell your automatically collected Website data to third parties.

However, we may share the automatically collected data with:

• Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, analytics providers (e.g., Google Analytics), and security services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• ByteX Financial LTD: As the operator of the SendBuddy brand, ByteX Financial LTD has access to the data collected on this marketing site for internal business purposes, including marketing strategy and service improvement.
• Legal Requirements and Business Transfers: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Important Note regarding KYC: Once you transition from the marketing Website to sign up for and use the SendBuddy remittance service, a separate and more extensive data collection and sharing process will occur. This will involve sharing your personal and financial data with our KYC (Know Your Customer) third-party provider, Hyperverge, as well as other financial institutions and regulatory bodies as required for the provision of remittance services. This will be detailed in the comprehensive Privacy Policy for the SendBuddy service.

5. Data Security

We implement reasonable technical and organizational security measures to protect the information collected on this Website from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. International Data Transfers (Canada & India Specific)

As SendBuddy operates between Canada and India, your information, including data collected on this marketing website, may be transferred to, stored in, and processed in countries outside of where you reside. This includes Canada and India, and potentially other jurisdictions where our service providers or ByteX Financial LTD's operations are located.

We ensure that any such transfers comply with applicable data protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and India's Digital Personal Data Protection Act, 2023 (DPDPA). We use appropriate safeguards, such as contractual clauses, to ensure your data receives a comparable level of protection.

7. Age Restriction

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information promptly.

8. Your Privacy Rights

Depending on your jurisdiction (e.g., Canada or India), you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request the deletion of your personal data.
• Withdraw consent for certain processing activities.

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:
https://sendbuddy.ca